Customer Testimonials & Reviews - ANA Insurance Brokerage, Inc.

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I had the pleasure of being taken care of by Isabel she helped me tremendously, thanks to her I have a new found knowledge of my coverages and how to better insure my assets. Highly recommend ANA Insurance we all know dealing with shopping around is never fun and people normally give you the run around but it was the best experience I’ve had complete honesty and they really have your best interest at heart!

Joe V.

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If you need auto insurance Patty is the person to talk to. Very professional and always looking out for her clients. Thank you, Patty! ????

Francisco L.

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I have been very happy with the assistance of Fredy he knows his job and he is always there when you need assistance thank you for everything.

Mariana R.

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Amy Solares was very helpful & fast in resolving my situation. Great work & professional much recommend. Thank you for your help.

Shamiul H.

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I've been with ANA for over 4 years. Great customer service and overall experience. Their team takes the time to give you quality insurance for the best value. Thank you Fredy and Patty for your excellent service.

Journey L.

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Always ready to respond to your needs as a client

Luis H.

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Isabel was fantastic! She was so kind and personable and made the whole process of finding the best insurance for me quick and easy to understand.

Raelin S.

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I had the pleasure of being taken care of by Isabel she helped me tremendously, thanks to her I have a new found knowledge of my coverages and how to better insure my assets. Highly recommend ANA Insurance we all know dealing with shopping around is never fun and people normally give you the run around but it was the best experience I’ve had complete honesty and they really have your best interest at heart!

Joe V.

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If you need auto insurance Patty is the person to talk to. Very professional and always looking out for her clients. Thank you Patty.

Francisco L.

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Fredy in Van Nuys helped me get my policy. I gave him a call and he found the information then called me back. I wanted to go over the policy in person. We set an appointment the process was fast and professional.

Coach Larry

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I have been with ANA insurance for a little less than 1year and the customer service has been great! Staff is knowledgeable and responsive for all the changes I made especially when COVID hit. I wished I made the switch sooner from Progressive for my auto insurance to save way more money without compromising on customer service! If you’re thinking about getting insurances and need help with finding the best rates, you’ll definitely get the support you need with ANA insurance.

Sarinna Sejalbo

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Isabel has been the most helpful person I have ever talked with for auto insurance related questions. She's been very patient and responds immediately if I ever need help or have to make new changes. I highly recommend everyone to only go to ANA Insurance Brokerage to find whatever insurance coverages you need. They are the best!

Derek C.

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Javier was the representative who assisted me today. This guy was super professional and had a good sense of humor. I was in and out in a few minutes. Would recommend their services to anyone.

Brian V.

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My experience doing my insurance with Fredy from ANA's Insurance has always been so easy and reliable. My family and I have been doing business here because the customer service is consistent and simply stress free. Thank you again for for your amazing service.

Samanda P.

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We've been using Ana insurance for many years. The representatives are always friendly, helpful and respond quickly. It's a smaller company, which is good because you don't feel like just another number. You don't wait on hold forever to talk to someone. Also, they do a good job finding the best price and value in your policy.

Colette C.

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We have utilized the services at ANA Insurance Brokerage for many years. We have always had a good experience. Although we have not had a long standing agent, all of the reps/agents are always professional, understanding and personable. We are currently working with Patty (on our Homeowners Insurance) who has provided us superb service. She is friendly and hard working. She provides me with different options to service our needs and informs us of any services that may benefit us. Highly recommend and will continue our business with them.

Em E.

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Isabel is wonderful and always so helpful. She has helped me with my car insurance and now renters. Always makes it very easy.

Nicole B.

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Great place when looking for insurance??. Received info on fees fast and affordable, have been looking for a place like this for a very long time... also great customer service:) big shout out ??to Jennifer ??! Thank you so much??for your help

Maribel H.

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Very good and professional service have more than 5 years with Ana Insurance. I'm happy with everything especially Freddy Navas very good and nice guy.

Darvin Y.

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You guys are very professional. I'm your client since 2009 and I'm happy with your customer service and personal service. I want to say thank you Fredy for everything you have done for us.

Catalina R.

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Absolutely the BEST! I am so happy with Jennifer Mendez!!!

Jasiii

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They provide excellent service and take good care of their customers, Jennifer Hernandez always answer all my questions with a smile. Very good service I will definitely recommend ANA insurance with my friends!

Francisco T.

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Isabel was very kind and patient helping me find a quote. Really appreciated it!

RC

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Me gusta mucho el servicio el personal es muy amable y contestan tus dudas con mucho profesionalismo

Claudia L.

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I had the pleasure of speaking with Amy. I had to change a few things on an existing policy and Amy was very prompt and helpful. Thank you ANA Insurance!!!

Elle L.

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I will like to thank the team of ANA Insurance, they were very attentive, friendly, professionalism is a five star rating and they provided a budget friendly insurance. Also, they were helpful with registering my new car. I’m happy with the results and will continue to do business with ANA insurance.

Jesse O.

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Freddy is an extremely helpful person when it comes to Auto insurance. I have been insured with them for a couple years now. I highly recommend this place.

Jaspreet G.

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Assistance was ASAP over the phone. They know insurance plans can get confusing but they do there best to get you the right info and follow up instantly. Kayla should be made the manager. She's a real one!

Salvador H.

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I was looking for a new insurance place around my area in Bellflower, and i yelped places and came across Ana insurance, I called and they helped me out right away. They gave me a great deal. Patty helped me out, she was amazing! Definitely would recommend this place to friends and family!

Ramiro N.

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Excelente servicio! Gracias a Jennifer por asistirme en todo sobre mi seguro de auto.Definitivamente recomendare a Ana Insurance con familiares y amigos.

Luis H.

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I moved here 2 yrs ago and have been using ANA ever since. They are literally amazing. They were able to sign me up with no problem the first day I met with them, and they found me a fantastic rate (practically half of what my Ohio insurer wanted me to pay). Just today I had a long conversation with Patty who helped me get some discounts on coverage during the pandemic. She was extremely helpful to me and expertly answered every one of my questions. She thoroughly explained all of my options and detailed how it works on the insurance end of things. I will be a long time customer. Everyone had always been helpful there, but a special thanks to Patty during this time of uncertainty :-)

Rebekah K.

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Ana from insurance place is the best insurance person I have ever came across in my life. Every time I have a question or concern she is there to help me. I recommend her to everyone who reads this. Ask for Ana. You won’t be disappointed trust me!

Yvonne W.

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Very helpful, professional and efficient agents . Affordable prices with the best insurance companies. I’m happy to had found a company I can trust

Bertha Z.

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Kayla from ANA insurance was extremely attentive & patient. I will definitely be returning for future business.

Christian M.

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This place is all around awesome!! Their customer service exceeds expectations when meeting my needs and they work with you to your best benefit. Can't beat that!

Gerardo A.

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Tengo más de 10 anos con mi seguro de auto y casa y siempre en tenido una excelente atención y el precio también. Gracias a Ana Insurance.

Pedro D.

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Muy buena atención al cliente te ayudan a encontrar la aseguransa que necesitas.

Yesenia E.

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Received great customer service by Jenny and Amy. Both were very friendly and professional.I got the best coverage and rates for both of my cars. I would definitely recommend everyone to come to ANA Insurance.

Diane L.

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Very professional, answered all my questions and very knowledgeable in getting my car insured and providing great customer service.

Andrea M.

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Very good and professional service have more than 5 years with ANA Insurance. I'm happy with everything especially Freddy Navas very good and nice guy.

Darvin C.

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Helped me after hours thank you so much amazing experience!!

Rene M.

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Great customer service, Zoraida was very helpful over the phone with me. Very professional, Thank you Zoraida!

Rafael A.

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Terry helped me obtain a quote in under 5 minutes! You cannot beat that type of service! She seemed well versed in insurance and provided me with a detailed explanation of the coverages I am obtaining; my current agent just went through the coverages without even explaining anything to me when I purchased the policy.

Christian L.

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Nahum, Ana y su equipo, enfocados en ayudar a nuestra comunidad hispana con sus necesidades de seguros patrimoniales y personales.

Gamaliel M.

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Very Welcoming! Treat you like family! 10/10

Francisco Q.

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Octavio was very friendly and provided me with excellent customer service.

Mainor A.

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Thanks to Jennifer she was really helpful on getting me different prices and very friendly person...

Alfonso C.

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I called a couple of weeks ago and suppose to Dulce, Kayla, and Octavio. They were very helpful and knowledgeable. Octavio was able to set me up with an affordable insurance policy within a few minutes and I was able to save a lot of money. I would definitely recommend this place to friends and family and encourage you to call them, too.

Ben M.

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Fredy from ANA insurance always attends to me and my family’s needs. I could text him early in the morning or in the late afternoon after work and he will respond. Been with ANA insurance for a few years now and don’t regret the switch. I have all my policies with them. Thank you for everything you do for us!

Carlos J.

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Great Professional Service I will totally recommend them. Very helpful staff.

Loren A.

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I have always had exceptional help at Ana's Insurance, and I still say Patti was so exceptional at helping out with my insurance needs. I love when people go out of there way to explain or take time with you, which she did, thank you.

Michelle N.

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Great customer service. Spoke to Anahi, she was very helpful.

Jose G.

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I was helped by Patty she was very polite, very friendly and very professional. She gave me excellent service and I would recommend this location and especially Patty to anyone.

Roberto A.

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Gracias a Fredy por ayudarme y explicarme bien para agarrar mi aseguranza a un buen precio y justo para lo que necesito. Gracias muy buen servicio.

Carlos M.

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Fredy was very helpful in finding the best car insurance that worked best for me. This was my first time finding insurance of my own, and getting out of my parents plan. Luckily, Fredy made my experience extremely easy and quick. Would highly recommend their services!

Analuisa S.

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Explain every detail regarding the policy coverage . Very professional. Excellent service . I have been a customer of Ana Insurance for many years and never hesitate to recommend their service to others. Thank you!!

Cory M.

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I have been a customer of ANA Insurance from the moment I owned my first car. ANA Insurance takes care of most my family. I highly recommend their services. They offer great rates and are very efficient when looking for what is best for you. When visiting the Van Nuys office, Freddy and Andrea take care of me like family. Thank you!

Daniel C.

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Very helpful and friendly staff able to to assist me and get my records and advise me on the merits of different policies. Also I've been able to do business with them from home with just the use of a cell phone for pictures and signing digital documents. Strongly recommend them.

Carlos P.

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My experience here was phenomenal! Jennifer & Kayla were very helpful and fast pasted. They're professional assistance was well appreciated as they informed me with everything I needed to know about my insurance policy. I'm grateful for places with great customer services, I'd definitely recommend this place to anybody that wishes to be well taken care of and wants to be well informed for what they are paying for.

Oscar V.

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Walked in to get a quote I was helped by Jennifer. I had plenty of questions in regards to switching my current policy Nd Jennifer the broker who helped me was able to answer all my questions. She was really helpful. Keep up the good work Nd thank you Jennifer keep up the good work.. I’m so pleased

Danny M.

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ANA insurance has been insurance my cars for years. They always provide courteous, professional service. I highly recommend them.

Jimmy N.

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They provide great service! They helped us get a better rate! And the staff here is very friendly!

Mayra R.

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Just wanna say this place is great been coming here for about 8 years now .. Good customer service and knowledgeable.. If your in the area stop by for a quote.

Peter R.

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Excellent service! They always on top of things. They are always prompt to help. I highly recommended to all my friends and family.

William L.

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I been a customer with Ana's Insurance for 4 years now and I have nothing but great things to say about the company! Great customer service specially from Javier Barraza! He has been my agent for the past 4 years and I thank him for all his hard work and dedication. When I got in a car accident last year I was worried my insurance would go up. I called Javier and explained to him my situation he explained in detail that my insurance would not go up! Earlier this year when I renewed my policy he remembered I was in an accident and recommended me to get coverage with an insurance that covers a rental just in case! He found a great rate that fit my budget and my needs and i am happy with that! This is why I recommend Javier to my friends, family, coworkers and even my patients!

Abby C.

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I have been using ANA Insurance for about 2 years now and I must say I am extremely happy with their service! Javier has always helped me to find car insurance that fits my needs and budget. He is always so quick to respond to my messages, and always goes the extra step to make sure I understand everything with my insurance policy. Look no further, ANA insurance is the place for all your insurance needs.

Paula G.

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Shopping and comparing rates isn't an easy task. I've wasted so much time differentiating coverages and prices only to find myself paying for car insurance that didn't match my needs.

ANA Insurance agents eliminated the stress by finding exactly what I need in little time! They are knowledgeable and helpful in finding me the best quality insurance for the best rate. I've been a happy client of ANA Insurance for almost 2 years, saving more money on my insurance, and only wish I've known them sooner! Highly recommended!!

Sarah. S

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I've had my auto insurance at this agency for about 3 years. The agents there take good care of all needs every time. They are helpful at finding the insurance plan that best fits my budget and coverage needs. I highly recommend this agency!

P. Godoy

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A great advocate for their customer. Very responsive!

L. Guiterrez

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Ana insurance are best great service by phone are in person nice persons to help you with great prices I have for 10 years with them and love the service to costumers English and Spanish in Van Nuys.

A. Guerrero

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Great service, I received a great deal on a Honda Civic 2018. Agents are very knowledgeable. Strongly recommend ANA Insurance.

M. Ordaz

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Tengo mi seguro con Ana Insurance en Van Nuys desde hace 10 años, me han tratado de lo mejor se los recomiendo, siempre me ayudan, la verdad con ellos Fredy y Andrea se siente uno como en familia.

J. Cifuentes

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Thank You Kayla for providing the BEST service and always helping us out all the time!

C. Villa

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Muy buena atención al cliente son muy amables y buenos agentes. Le recomiendo mucho este oficina de aseguranzas.

O. Proa

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Great Service by agent Javier and the ANA Insurance South Gate bilingual as well and knowledgeable in insurance. He won’t disappoint.

M. Barraza

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Kayla was very helpful when I went in and asked questions about my policy. I’m always feeling welcomed when I come in.

E. Molina

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Gracias por su servicio durante este tiempo de ser miembro de Ana Insurance.

C. Hurtado

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Fantastic place. Loved the service, very professional and neat office.

Robert. J

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I want to thank Kayla for finding me the best price when my prior insurance went up very high. Ask for her if you ever need to find a company that offers a better price.

D. Cervantes

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ANA Insurance is the ONLY insurance agency that I will use or recommend!! To start, I have been going through Javier Barraza for the past few years for my home and auto insurance. I am more than pleased with the service and premiums I have been receiving for the time I have been with ANA Insurance. Having Javier as my insurance agent is like having your own personal insurance advisor who you can call and he will handle anything I need. Other insurance companies you have to deal with some online representative and wait on hold for what seems like hours and always get transferred around to different departments/people. With Javier, you can call him directly and get a hold of him (or email as well). I am a mortgage loan officer and I will only recommend all my clients to Javier and they are always pleased with his service. All of my friends and family go through ANA Insurance as well. Highly recommend!!!

D. Lui

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Very reliable and great customer service.

J. Astorga

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Son bien amables, aclararon todas mis preguntas con respecto a mi poilza.

D. Chacon

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Easy smooth auto insurance experience.

J. Velasquez

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Provided quotes on couple of vehicles that I needed.

C. Esquer

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El equipo de Bellflower es amable, respetoso, communicativo, excelente servicio el mejor que a tenido toda mi vida.

Dodge. T

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The people who work here are the best great service and customer service.

N. Mercado

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My experience with Andrea and her customer service was exceptional. She was extremely attentive and informative. Gave me an amazing and affordable quote and answered any questions I had and went out of her way at all times to make sure it was a price and quote I was comfortable with and had everything I was looking for. The overall experience is why I will recommend them to all my friends and family. As for Andrea, she deserves a praise and a raise!

C. Reyes

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Fast, easy and friendly as always!

l. Lovo

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I have gotten nothing but EXCELLENT service from Ana’s Insurance! My servicing agent for the past 4 years has been Javier and he has been wonderful! Always goes above and beyond to find the best rate for me! Truly appreciate his hard work and dedication, he is definitely a gem within than company!!

A. Chupina

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Above and beyond excellent service!

J. Setareh

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Very nice, humble and honest team.

Ray. L

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Muy buen servicio, recomiendo las oficinas de Van Nuys para asegurar sus automóviles.

B. Juarez

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Hablan español, y ayudan con cualquier pregunta que tenga. 5/5 estrellas.

W. Lazo

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Hola. Me llamo Henry me gustaría comentar que su agente de seguros Fredy Aguilar con sucursal en Van Nuys siempre es muy atento amable y cordial con todos las personas que atiende en mi caso siempre con una enorme sonrisa y siempre explicándome todo lo que le pregunto y dándome los mejores consejos es un gran honor poder ser parte de esta aseguradora y más con gente como el que le gusta su trabajo muchas gracias Fredy

H. Ordoñez

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Great service! Always welcoming. Never had an issue with making my payments. Very knowledgeable with questions i may have.

A. Agudo

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Friendly and great staff. Very knowledgeable!

I. Benitez

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Knowledgeable, Attentive, and Bilingual Agents Serving Your Insurance Needs!

C. Guaman

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Great experience !!! I am French and I was looking for a one month insurance for the vehicle I bought for my road trip through the USA. Ana provided me a full coverage very quickly and easily ! The staff is very hospitable and very professional ! I will repeat the experience without hesitation ! Thank you.

Ben V.

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I have been a client of ANA Insurance Brokerage since the Norwalk days, great customer service, & helpful employees. If your looking to get a quote on a auto or home policy contact them ASAP, I guarantee Terry, Amy, Kayla, Zoraida or Octavio will be able to assist you in the best way possible!

R. Perez

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Great service, new office, discounts and affordable insurance. Ask for Amy!

J. Chavarria

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I was very happy with the service they really know how to treat people with respect And their customer service was excellent overall a happy customer.

V. Esquivel

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Love this insurance company, their staff is very professional and friendly, they helped us to get the best insurance for my home and my cars. Thank you Ana insurance you are the best!!

L. Moran

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Fredy fue super amable conmigo. Desde que tomo mi llamada telefónica senti confianza en hacer negocios con el. Mi compra fue rapida y estoy contento con el servio que me brindaron y que me vendieron

L. Rico

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Tengo 20 años con ANA Insurance y estoy muy satisfecho con el muy buen servico. Gracias Patty por tu ayuda.

R. Rivera

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For many years we have worked with Ana Insurance receiving an excellent service. Their agents are very professional and they are always ready to provide any information and help us when we need it. Thanks Ana insurance!

A. Monterroso

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The service was amazing, professional and fast. I will recommended to everyone. Thank you for being so good!!!

C. Enriquez

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I’ve been with Ana’s insurance for about 3 years now and I must say I’m extremely pleased with their customer service! They helped me find a insurance plan that fits my needs and my budget. They are always prompt to answer any questions I have . Highly recommend them! Ask for Javier!

P. Gomez

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Received great customer service by Jenny and Amy. Both were very friendly and professional.I got the best coverage and rates for both of my cars. I would definitely recommend everyone to come to ANA Insurance.

D. Lopez

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Thank you Ana insurance for helping my father and I get the best insurance rate. Customer service representative like Jennifer along with the rest of the Bellflower team are very friendly. It was really easy and well explained on the insurance package we got! I will be highly recommending Ana insurance to everyone I know!!!

V. Perez

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ANA team were so accommodating in giving me advice and the best rate for my car insurance! I’m paying significantly less with more coverage than my previous insurance carrier without compromising the services. If you’re looking into exploring options for insurances, I highly recommend ANA insurance! Their staff are highly knowledgeable of insurance options, organized and timely in getting you the best rates!

S. Sejalbo

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This is the best insurance firm out there. They are very honest and trustworthy. They only sell the best of the best so expect quality service and attention. Javier knows exactly what he is doing and always provides a friendly chat. I have recommended everyone I know to them, no need to look around for prices, Ana’s Insurance should be your top choice.

A. Soria

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Let’s start off with the review by saying ANA Insurance is AWESOME. Great customer service, friendly staff, cleanliness of the office amazing, and quick responders. Anyone looking to get insured the correct way either it be your Auto, Home, health, life and business they will have you covered. I recommend everyone to come here, you will be speaking with professionals and working with a staff who cares. That’s the most important thing you want when dealing with important matters, insurance is already stressful they will make it much easier and such a stress reliever. FIVE STAR FOR ANA INSURANCE

I. Chhimpouv

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I been with Ana Insurance for many years. Because their professional on answering my questions and always being there when I needed them with any insurance questions or policy s. I HIGHLY RECOMMEND THEM.

O. Galvan

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My experience here was phenomenal! Jennifer & Kayla were very helpful and fast pasted. They're professional assistance was well appreciated as they informed me with everything I needed to know about my insurance policy. I'm grateful for places with great customer services, I'd definitely recommend this place to anybody that wishes to be well taken care of and wants to be well informed for what they are paying for.

O. Valencia

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My mother was the first to use Ana Insurance and she always had a great experience and saved a LOT of money. So when I bought my car she suggested that I go to Ana's, too, and I have saved a lot of money, myself, as well as enjoying the personal touches that Freddy and Corin have always provided. I will never go anywhere else for insurance.

J. MacGregor

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I like the professionalism and the great service.

R. Kyser Jr.

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Dulcemaria and Javier helped me with my insurance and gave me the best deal. They were very helpful and polite and patient. If you need insurance go to ANA Insurance.

M. Mendez

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Switched from other broker of Mercury Insurance to come to ANA. They have a very friendly yet extremely professional environment and I see them like family. Truly the best decision I ever made!

B. Abrams

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Marlyn is awesome at what she does. Her customer service and personality makes you feel welcomed. I highly recommend Marlyn for all your insurance needs.

R. Reyes

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Great insurance, love this place. I had insurance with this company before but had to change it because it got too expensive. I ended up with Freeway Insurance and regretted it later because of several problems. The biggest one was that they lied to me by saying that my payment came back with insufficient funds and had to get a bank statement to prove otherwise. Never had this problem before with ANA and I doubt I ever will. Alex was my agent and he did a great job in finding a good deal.

C. Valencia

Customer Ratings & Reviews for ANA Insurance Brokerage, Inc.